Frequently Asked Questions

you Got questions? We got answers
frequent Asked Questions

Yes!   You have a legitimate and legal right to a fair, accurate and substantiated credit report. Credit repair is simply the process of challenging and disputing questionable negative items on your report to ensure those three standards are met fairness, accuracy and substantiation.
While there are many laws that apply to your credit, the Credit Repair Organizations Act (CROA) and Fair Credit Reporting Act (FCRA) are the two laws we leverage the most. 

Studies have shown that 79% of all credit reports contain errors.  This is nearly 8 out of 10 reports.  Therefore most credit reports contain errors. For items that disputed that are not errors, We have to work more diligently on your behalf to improve your scores.    It is our job to prepare documents that challenge this and we are very skilled at that.

What is your Guarantee?

For clients that choose to have us preform credit repair services on your behalf, you are entitled to a 100% refund on all monthly payments if:

  •  We do not remove any of the negative errors/accounts found during the analysis and we agree to work on  your behalf. or if you do not have any score increases within 120 days from enrollment. 


  •  You have had 120 days (4 consecutive months) from the time that you retain our services.


  •  You have not used a credit-consulting agency nor attempted to repair your own credit at least 1 year prior to signing up for our services.


  •  You have had no new collections, missed payments, or increased your credit utilization during the time frame we are assisting you


  •  You agree and have sent updated reports/responses from the three credit bureaus & creditors to us within 5 days of receipt. You should receive updated credit reports every 35-45 days and make us aware if updated reports have not been received.


  • You follow the Dos and Don’ts  guidelines set forth in your agreement

Will items that are removed, come back?

This depends on how the account is reported and/or disputed, even after an item is removed or deleted, your creditors may report the item again. That’s why it’s important to contact both the credit bureaus and your creditors. This will increase the likelihood that inaccurate or unfair negative items will not reappear on your credit. The Fair Credit Reporting Act requires that the credit bureau inform you before they re-report a previously deleted listing. If a questionable credit item is verified at a later point in time, Palmetto Financial will help you challenge the listing again if there are legitimate grounds to do so.

How long will it take to raise my scores?

Through our services, clients typically see results with in the first 45 days of service.  Score increase may vary dependent upon the clients individual credit profile and credit needs.   We offer a variety of legal trade line to help give our clients the additional score boost needed.

What items can you help me removed?

Any negative item that is inaccurate, unfair or unverified can be challenged with the bureaus and your creditors. This includes collections, late payments, charge-offs, liens, bankruptcies, repossessions and more.

Should I pay off collections on my report?

Unless the collection is being falsely attributed to you, pay it. The collection is likely already hurting your credit score, and leaving it unpaid will only make the damage worse.
If the debt is one that you do not owe, our service levels offer debt validation procedures that can help you get the collection removed from your credit profile.

Can I repair my own credit?

Absolutely. You can contact the credit bureaus and your creditors to get any questionable negative items removed your credit reports. However, this process is time consuming and confusing. Working with a reputable financial firm and our team of certified credit education specialist can help you remove these items from your reports quickly and efficiently.  You can take advantage of our DIY financial literacy course, equipped with over 150 editable templates to help you repair your own credit.  The course also teaches you what to look for and how to effectively prepare your letters to send to each bureau. 

What is a good vs bad credit score?

BAD – Credit bureaus typically consider anything below 580 to be a bad credit score. 
GOOD– Credit bureaus typically consider anything above 650 to be a good credit score.

What is a FICO score?

Your FICO® Score is used in 90% of all lending decisions, but each of the three credit bureaus also has a customized credit score based on your credit information. 

How can I view all 3 of my scores today?

We have an exclusive one time offer to our website visitors.  Today only you can  view, save, and download all 3 credit scores and reports. 100% FREE!  

View your 3 scores and reports HERE.  

**please note that a one time refundable fee of $1.00 will be applied to your the credit card on file.  This is only for identifying purposes and to reduce the risk of identity fraud and protection. 

How does your services work?

​With our services you can take advantage of our DIY online academy.  Offering strategic courses that simply guide you step by step to a better financial health. Or have it all done for you by opting into working one on one with a certified advisor, ensuring you reach your goals faster. 

What service will you choose? 
DIY – is a guided by a certified instructor from beginning to end so you can Learn on the go with access to a 24/7 member support group. Learn on the go with access to  ready made videos, tutorials, modules, lessons, and editable dispute letter templates from any device 24/7.  
Get step by step instructions on how to eliminate debt, overcome financial hardship, save more money, buy a home, invest and more.  . 
Want it done for you? Our Direct Services – Allows you to work one on one with a dedicated advisor, tailored to help you meet your specific financial goals. Together come up with a financial restoration plan that’s tailored to your unique situation.Your dedicated case manager works diligently on your behalf to ensure your financial goals are meet in a timely manor. 
 With access to a 24/7 client portal access so you can stay up to date on your progress every step of the way.  

We Love to Hear From You

Have Any Question

dont take our word, here's
what clients say
A. Ferguson
A. Ferguson
Business Development Training
Read More
Pfgs Acadmey raises the bar for excellence. No ring around the roise fluff. Every module is valuable and drop gems. They offer great opportunities for growth and development
H. King
H. King
Washington, DC
Read More
Palmetto Financial guided us through the recent tough economic times. They are able to interpret the larger economic picture as it impacts on one’s personal financial situation. Take an appropriate interest in one’s personal life situation while at the same time keeping focused on identified goals. Honest, reliable, ethical and highly recommended.
W. Martin
W. Martin
Philadelphia, PA
Read More
They keep in regular contact with us and . Sent weekly and montly updates via email. We also had 24/7 access to see current changes. Team members provide us with ongoing financial advice as our needs changed. Tramekia took the time needed to fully explain our options and to guide us in an appropriate direction. We feel as though they truly care about our family, our finances, and our future. I highgly recommend.

Exclusive Tips & Tricks to Boost Your Scores

Get Yours Now!